The speed of strategy overhaul and the creation of new business structures was key to retail success in 2021. Many used this year as an opportunity to bring forward investment in technology. This meant shaking off old ways of thinking and acting fast to meet the constantly evolving consumer needs, while also balancing cost as a means to survive.
So, what will the big retail trends be for 2022? We’ve invited an expert panel to discuss exactly this. From the democratization of AI technology, to the social commerce boom and the evolution of word of mouth (WOM) marketing.
Learn about key channels and strategies you should be investing in next year to deliver growth.