Wickes

How Wickes achieved a 9 to 1 ROI

Wickes wanted to help customers find everything they need to complete their home improvement projects. The team sought to emulate the personalised experience customers received in-store by providing hyper-relevant product merchandising on their digital channels

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Results

+72%

more items per order

+55%

in average order value

+7.5%

uplift in site revenue

"We’ve been delighted by the Increasingly platform online and by their roadmap. Next, we are moving to use Increasingly into 230 physical stores to drive customer up-selling and cross selling"
Paul Canavan
Multi-channel Director